Privacy Policy
Effective Date: December 15, 2025
Last Updated: December 11, 2025
This Privacy Policy explains how Collectable Arms, LLC (“we,” “us,” “our,” or “Company“) collects, uses, shares, and protects personal information from users of our website www.collectablearms.com (the “Website“) and customers of our services. By using the Website or purchasing from us, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide Directly
When you place an order, create an account, contact us, or otherwise interact with the Website, we may collect:
Identity Information: First name, last name, date of birth, and government-issued identification details (for transfer verification and legal compliance).
Contact Information: Email address, phone number, mailing address, billing address, and shipping address.
Transaction Information: Order history, products purchased, and payment-related information (note: we do not directly collect or store your full payment card numbers—see below).
FFL Information: Name and address of your designated Federal Firearms Licensee for transfers.
Communications: Records of your correspondence with us, including customer service inquiries.
Information Collected Automatically
When you visit the Website, we and our service providers may automatically collect:
Device Information: IP address, browser type and version, operating system, device identifiers, and device type.
Usage Information: Pages viewed, links clicked, time spent on pages, referring URL, and clickstream data.
Location Information: General geographic location inferred from your IP address.
Cookies and Similar Technologies: Information collected through cookies, web beacons, pixels, and local storage (see Section 7 below).
Information from Third Parties
We may receive information about you from third parties, including:
FFLs and distributors involved in processing your order or transfer.
Payment processors regarding transaction status.
Identity verification services for compliance purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To process, fulfill, and manage your orders, including coordinating with distributors, FFLs, and shipping carriers.
Legal Compliance: To verify your identity, age, and eligibility; to comply with federal, state, and local firearms laws (including ATF Form 4473 requirements); and to maintain required records.
Customer Service: To respond to your inquiries, provide support, and communicate about your orders.
Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.
Website Improvement: To analyze usage patterns, improve the Website, and enhance user experience.
Marketing Communications: To send promotional materials about products or services that may interest you (with your consent where required; you may opt out at any time).
Legal Obligations: To comply with legal and regulatory requirements, respond to subpoenas or court orders, and cooperate with law enforcement.
Business Operations: For internal record keeping, auditing, and business administration.
3. Legal Bases for Processing (Where Applicable)
Depending on your location, we process your personal information based on one or more of the following legal bases:
Contract Performance: Processing necessary to fulfill our contract with you (e.g., processing your order).
Legal Obligation: Processing required to comply with applicable laws, including firearms regulations.
Legitimate Interests: Processing for our legitimate business interests, such as fraud prevention and Website improvement, where those interests are not overridden by your rights.
Consent: Processing based on your consent, which you may withdraw at any time.
4. Information Sharing and Disclosure
We do not sell your personal information to third parties.
We may share your information with the following categories of recipients:
Federal Firearms Licensees (FFLs) and Distributors: To facilitate the processing, transfer, and delivery of your order.
Shipping Carriers: To deliver products to you or your designated FFL.
Payment Processors: To process your payment transactions. Our payment processor handles your payment card information directly; we do not store your full card number.
Service Providers: Third-party vendors who assist with Website hosting, analytics, email services, customer support, and other business functions, under confidentiality obligations.
Government and Law Enforcement: As required by law, including to comply with ATF recordkeeping requirements, respond to subpoenas, court orders, or legal process, or cooperate with law enforcement investigations.
Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of all or part of our assets, your information may be transferred to the successor entity.
Protection of Rights: To protect our rights, property, or safety, or the rights, property, or safety of others; to enforce our Terms & Conditions; or to investigate potential violations.
We require all third-party recipients to use your information only for the specific purposes for which it was shared and to protect it with appropriate safeguards.
5. ATF Form 4473 and Firearms Records
When you purchase a firearm, federal law requires the completion of ATF Form 4473 (Firearms Transaction Record) and a background check through the National Instant Criminal Background Check System (NICS) or a state equivalent.
Form 4473 is completed and retained by the transferring FFL as required by federal law (currently, FFLs must retain these records for at least 20 years or until discontinuation of business, at which point records are transferred to ATF).
We may retain order-related information (excluding Form 4473 itself, which is held by the FFL) as necessary for our business records, customer service, warranty support, and legal compliance.
We do not have access to your NICS background check results beyond whether the transaction was approved, delayed, or denied.
6. Data Retention
We retain your personal information for as long as necessary to:
Fulfill the purposes described in this Privacy Policy;
Comply with legal, regulatory, and recordkeeping obligations (including firearms laws);
Resolve disputes and enforce our agreements;
Maintain appropriate business records.
When your information is no longer needed for these purposes, we will securely delete or anonymize it in accordance with our data retention policies.
7. Cookies and Tracking Technologies
We and our service providers use cookies, web beacons, pixels, local storage, and similar technologies to:
Enable Website functionality and remember your preferences;
Analyze Website usage and performance;
Personalize your experience;
Provide targeted advertising (where applicable).
Types of Cookies We Use:
Cookie Type | Purpose |
Essential | Required for Website functionality (e.g., shopping cart, login) |
Analytics | Help us understand how visitors use the Website |
Functional | Remember your preferences and settings |
Advertising | Deliver relevant advertisements (if applicable) |
Your Choices: You may disable cookies through your browser settings. However, disabling certain cookies may affect Website functionality. Most browsers allow you to:
View what cookies are stored and delete them individually;
Block third-party cookies;
Block cookies from specific sites;
Block all cookies;
Delete all cookies when you close your browser.
For more information about cookies and how to manage them, visit www.allaboutcookies.org.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information, subject to certain exceptions (e.g., legal recordkeeping requirements).
Restriction: Request that we restrict processing of your personal information in certain circumstances.
Portability: Request a copy of your information in a structured, commonly used, machine-readable format.
Opt-Out of Marketing: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in any marketing email or contacting us directly.
Opt-Out of Sale/Sharing: We do not sell your personal information. If this practice changes, we will provide a mechanism to opt out.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To Exercise Your Rights: Please contact us using the information in Section 12 below. We may need to verify your identity before processing your request. We will respond to requests within the timeframe required by applicable law.
Note: Certain information may be exempt from such requests under applicable law, including information we are required to retain for legal or regulatory purposes (such as firearms transaction records).
9. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
Right to Know: You may request information about the categories and specific pieces of personal information we have collected, the sources of collection, the purposes for collection, and the categories of third parties with whom we share information.
Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
Right to Correct: You may request correction of inaccurate personal information.
Right to Opt-Out: We do not sell or share personal information for cross-context behavioral advertising. If this changes, we will provide a “Do Not Sell or Share My Personal Information” link.
Right to Limit Use of Sensitive Personal Information: We use sensitive personal information only as necessary for the purposes disclosed in this Privacy Policy.
To submit a request, contact us at collectablearms@gmail.com or call (850) 745-8384. You may also designate an authorized agent to submit requests on your behalf.
10. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:
Encryption of data in transit (TLS/SSL);
Access controls limiting employee access to personal information;
Secure storage systems;
Regular security assessments.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
11. International Data Transfers
The Website is operated in the United States. If you are located outside the U.S., your information will be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your jurisdiction.
By using the Website or providing your information, you consent to such transfer, storage, and processing. We will take reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy.
12. Children’s Privacy
The Website and our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If you are under 18, do not use the Website or provide any personal information.
If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child under 18, please contact us immediately.
13. Third-Party Links
The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:
Post the revised Privacy Policy on the Website;
Update the “Last Updated” date at the top; and
Where required by law, provide additional notice (such as email notification).
Your continued use of the Website after any changes constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Collectable Arms, LLC
1626 Crawfordville Hwy, Unit A
Crawfordville, FL 32327
Email: collectablearms@gmail.com
Phone: (850) 745-8384